FAQ

Creating an account at OKBet Casino is quick and straightforward. Start by visiting our website and clicking the 'Sign Up' or 'Register' button typically located in the top right corner. You'll need to provide some basic information including your email address, preferred username, and a secure password. We'll also ask for personal details such as your full name, date of birth, and contact information to verify your identity and ensure you meet the legal age requirements for online gambling. Once you've completed the registration form, you'll need to verify your email address by clicking on the confirmation link we send you. After that, your account will be active, and you can make your first deposit using Apple Pay or other available payment methods. The entire process usually takes less than five minutes, and our support team is always available if you encounter any issues during registration.

OKBet Casino welcomes new players with a generous 100% welcome bonus that doubles your initial deposit, giving you extra funds to explore our extensive game library. This means if you deposit $100, you'll receive an additional $100 in bonus funds, allowing you to play with $200 total. To claim this bonus, simply make your first deposit after creating your account, and the bonus will be automatically credited to your account. Keep in mind that this welcome offer comes with wagering requirements that must be fulfilled before you can withdraw any winnings generated from the bonus funds. Additionally, we frequently run special promotions for new players, including free spins on popular slot games and no-deposit bonuses during certain promotional periods. We recommend checking our Promotions page regularly or subscribing to our newsletter to stay informed about our latest bonus offerings for newcomers.

OKBet Casino offers convenient deposit and withdrawal options to ensure smooth transactions. For deposits, we currently support Apple Pay as our primary payment method, allowing for instant transfers with maximum security. To make a deposit, log into your account, navigate to the Cashier or Banking section, select 'Deposit,' choose Apple Pay as your payment method, and follow the prompts to complete your transaction. All deposits are processed instantly, allowing you to start playing without delay. For withdrawals, visit the same Cashier section, select 'Withdraw,' enter the amount you wish to cash out, and choose your preferred withdrawal method. Withdrawal processing times vary depending on the method selected, but we strive to process all requests within 24-48 hours on our end. Please note that for security purposes, we may require identity verification documents before processing your first withdrawal. All transactions are conducted in USD, and we implement industry-standard encryption to protect your financial information.

OKBet Casino features an extensive collection of slot games powered by PG Soft (Pocket Games), a leading provider known for their innovative and visually stunning mobile-optimized slots. Our selection includes classic 3-reel slots that capture the nostalgic feel of traditional casino gaming, as well as modern 5-reel video slots with immersive themes and engaging bonus features. Players can enjoy popular PG Soft titles featuring various themes including adventure, mythology, fantasy, and movie-inspired content. We also offer progressive jackpot slots where the prize pool grows with each bet until one lucky player hits the jackpot. For those who enjoy quick gaming sessions, our collection includes quick-spin slots with faster gameplay. New slot games are added regularly to keep our library fresh and exciting, with each game offering unique features such as free spins, multipliers, expanding wilds, and interactive bonus rounds. You can filter games by type, popularity, or newest additions to find your perfect slot experience.

Yes, OKBet Casino operates under a valid gaming license that requires us to adhere to strict regulatory standards regarding fair play, player protection, and responsible gambling. Our platform employs advanced SSL encryption technology to secure all data transmissions, ensuring that your personal and financial information remains confidential and protected against unauthorized access. We partner with reputable game providers like PG Soft, whose games are regularly tested by independent auditing organizations to verify their fairness and random outcomes. All our random number generators (RNGs) are certified to ensure completely random and unbiased game results. Additionally, we implement strict verification procedures to prevent fraud and underage gambling, while maintaining comprehensive data protection policies that comply with international privacy standards. Our commitment to security extends to responsible gambling tools that allow players to set deposit limits, time limits, and self-exclusion options. Rest assured that when playing at OKBet Casino, your security and fair gaming experience are our top priorities.

OKBet Casino provides multiple channels for customer support to ensure you can always reach us when needed. Our most responsive option is the live chat feature available directly on our website, where our support agents are ready to assist you 24/7 with immediate responses to your queries. For less urgent matters or more detailed inquiries, you can email us at support@okbetscasino.com, and our team will respond within 24 hours. Each support request is assigned a ticket number so you can track the progress of your inquiry. Our support team is trained to handle a wide range of issues, from account verification and deposit assistance to bonus inquiries and technical troubleshooting. We pride ourselves on providing personalized support in multiple languages to accommodate our diverse player base. Before contacting support, you might want to check our comprehensive FAQ section as it addresses many common questions and could provide an immediate solution to your issue.